Frequently Asked Questions

How do I make an appointment?

Appointments can be made by calling the appropriate medical department telephone number listed below. If you need to make an appointment with a physician other than your own, ask the appointment secretary to schedule you with someone who is appropriate for your medical needs. If you need immediate care, you will be promptly scheduled. We will make every effort to provide all patients with timely and thorough medical treatment.

Audiology/Hearing Aids

630-941-2603

Cardiology

630-941-2608

Dermatology

630-941-2619

Ear, Nose & Throat and Facial Plastic & Reconstructive Surgery

630-941-2603

Family Medicine

630-832-0000

Gastroenterology

630-941-2608

General Surgery

630-941-2633

Internal Medicine

630-941-2600

Nephrology

630-941-2600

Obstetrics/Gynecology

630-941-2606

Ophthalmology/Optometry

630-941-2625

Orthopedics

630-941-2630

Pediatric Cardiology

630-941-2608

Pediatrics

630-941-4710

Physiatry

630-941-2630

Podiatry

630-941-2630

Pulmonary/Sleep Medicine

630-941-2638

Rheumatology

630-652-4200

Urology

630-941-2609

How do I reach the Elmhurst Clinic?

To reach us, call the appropriate medical department telephone number listed above. They will make it easier for you to reach your physician’s office directly. A receptionist will ask for your name, telephone number and the nature of your call. If necessary, you may be asked to provide your birth date, any known allergies and current insurance information. If your call is not urgent, your physician will return it as soon as possible or after office hours.

What if I have to cancel my appointment?

If you are unable to keep an appointment, please notify the appropriate appointment desk at least 24 hours in advance. Give the name of your physician and the date and time of your appointment. You may reschedule your appointment at that time.

How do I get my prescriptions refilled?

Please try to call for prescription refills before your prescription runs out. Have the name and number of the prescription, the pharmacy’s phone number and dosage of medication available when you call. Pharmacies operated by Elmhurst Memorial Hospital are located at the Elmhurst Memorial Hospital campus and the Elmhurst Memorial Center for Health. They are available for your use. Pharmacy charges, however, will not appear on your Clinic billing statement. You can also order prescriptions online at NextMD.

How do I notify my doctor in an emergency?

In an emergency, call your Elmhurst Clinic physicians at the appropriate medical department telephone number or at 630-834-1120. All phone numbers transfer to an answering service after hours.

How do I get a copy of my medical records?

Your medical record is confidential. Information will not be disclosed without your written consent. Although the medical record is the property of the Elmhurst Clinic, you may request a copy. There is a charge for the cost of duplication. You will be required to sign a release form and can expect the copies to be ready within five working days. To receive a copy of the release form, contact our Medical Records department at 630-758-9719, send a fax to 630-941-2637, or download a PDF of the form here. Emergency situations are expedited.

Elmhurst Memorial Healthcare Network

This site is part of the Elmhurst Memorial Healthcare network of Web sites, which covers a variety of topics using the same philosophy: When it comes to medical care, we know that you have a lot of options. And we want you to know that you’re more than a patient to us. You’re an individual. We would appreciate the opportunity to provide you with state-of-the-art medical care and down-to-earth, personalized attention.